iDoc Service - a franchise of a modern service center for repairing phones and other mobile devices

About the company and business

iDocService is a network of repair centers for equipment and phones of all brands and models. It is positioned as an iPhone service center, as it has high-precision professional equipment for diagnosing problems and troubleshooting products of the famous Apple brand.

Company's mission:

• Understand the problem, propose a solution, act responsibly.
• Meet the deadlines and budget, but do not harm the quality of work.
• We do not "treat" the client's brains, we fix his gadgets.

At the moment, the network has 12 own centers, as well 5 as franchises. The basis of the team are professionals with more than 15 years of experience.

We are the people of our business!

• 15 years of successful practice
• 16 active service centers
• 34 specialists in our team
• 420 clients in average per one day
• 8300 subscribers in social media
• 30000 gadgets are satisfied with our work

"Your gadget will be happy!"

The company's slogan "iDoc" reflects our approach - to be as attentive as possible to the devices that come to our work. In this case, the client is always satisfied, comes back to us again and advises us. We save money for our customers and give out equipment in its original form.

All processes are settled and described. From the moment of acceptance, any device goes through a strict cycle of mandatory posts. This allows us to always meet our strict quality standards. The client, meanwhile, receives a maximum of important information from the first question to the delivery of work.

iDoc franchise Offer

iDoc is looking for like-minded people, as active and enterprising new wave people as we are!

The franchise of the modern iDoc service center is a good opportunity to open a sought-after anti-crisis business with a proven partner, small investments, payback up to 1 year and a profitability of 42%. The iDoc Service franchise is suitable for beginners and experienced entrepreneurs.

We offer 3 formats:

1. iDoc Service

• Premises from 22 sq.m. with a separate entrance and the possibility of placing a sign.
• Types of services - repair of phones, smartphones, TVs and sale of equipment, key production and watch repair.
• Employees 2 people in the state and 2 outsourced.
• Investments in opening – 14 000$.
• Franchise fee – 5 000$.
• Royalties - 5% (holidays for royalties for the first 3 months).

2. iDoc Service – island in Trade Center

• Premises for an island in a shopping center, up to 8 sq.m.
• Types of services - repair of phones, smartphones, sale of equipment, key production and watch repair.
• Employees 2 people in the state and 2 outsourced.
• Investment in opening – 12 250$
• Franchise fee - 5 000$.
• Royalties - 5% (holidays for royalties for the first 3 months).

3. Rebranding of your service into “iDoc Service”, individual conditions.

TRAINING AND SUPPORT

What's included in the support package:

• iDoc brand and corporate identity;
• Detailed instructions for doing business - franch-book (instructions, recommendations, sample contracts, etc.);
• Calculation of the financial model for your city;
• Step-by-step guide to launching the service, schedule;
• Consultation in the choice of premises, repair and zoning;
• Connection to software "iDocService";
• Supply of spare parts and equipment;
• Customer Service Manual;
• Central office support 24/7, personal curator;
• Centralized marketing;
• Website, social media, Internet promotion.

Education

Now it is very difficult to find craftsmen who can professionally perform not only the replacement of parts, but also the repair of equipment and smartphones of various brands. Therefore, we conduct a mandatory training for two weeks, fully covering the deep basic knowledge of repair, setting up equipment and working with clients. The training program includes: the technical part (theory and practice) and the part "Interaction with clients" (coordination of cost, identification of needs, solutions for non-standard situations, etc.).

For franchisees, we provide training on business management, working with personnel, solving operational issues, etc.

Profit calculation iDoc Services provides several types of services: repair services for phones, TVs, keys, watches, as well as the sale of equipment and accessories:

• Average number of bills per month – 245 pcs.
• Average turnover per month – 6 000$
• Marginal profit – 42%

How much does the «iDoc» franchise cost?

Initial investments: $14,000

• Franchise fee;
• Education;
• Opening a legal entity;
• Premises rental;
• Repair, signboard, video surveillance;
• Equipment and furniture;
• Initial purchase of spare parts and goods;
• First advertising company

Payback period: from 6 to 12 months
Average turnover per month: $6,000
Royalties: 5%
Franchise fees: from $5,000
Other current payments: none

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Success story

“I built a “live” business that grows and develops on its own, I just make sure that everything is as I originally intended. "iDoc" is my life's work. Launching a franchise is a new, important stage in the development of my company. I am in control of this process.

The advantages of our franchise are - minimal investment, fast payback, simple scalability.

We do not load our franchisees with unnecessary information, artificially inflating the value of the franchise. Same as within attitude to our clients, we do not want to fool anyone, we know our business and ready to share our experience.

Let's win the recognition of customers and the market of our country together!”

«iDoc» Franchise Advantages

• Promising market for mobile devices, constant growth in demand.
• Successful and recognizable brand.
• Office and production in China.
• Ready and working business model.
• Prescribed worked out processes.
• Automated system for quality control of services.
• Training not only in management, but also in repair with an internship in the office on real orders.
• Professional and constant support, help in solving difficult issues.
• Corporate discounts and promotions for equipment and spare parts.
• Opening team to start a business.
• Complex marketing promotion.
• Holidays for royalty.
• The second chance - is the opportunity to launch in another location if the results of the first one are not satisfactory.
• Insurance: return on investments if, following all the requirements and instructions, planned result is not achieved.